Get your operations working without the Hire.
For founders and agency owners whose business still runs through their head and inbox. I run your operations for one flat monthly fee, so the business moves without you chasing it.
WHAT YOU GET
One department. Four outcomes.
You're not buying tools or hours. You're buying a business that runs.
I work inside whatever stack you already use.
Executive Support
You stop living in your inbox. Nothing slips, and every meeting has a follow-up.
Operations Management
Projects move without you chasing them. Every task has an owner and a deadline.
Systems & Automation
Your tools work together, and repetitive manual work disappears.
Process & SOPs
How your business runs is written down, so work never depends on one person's memory.
3 months, save 10%
Essentials
I run your day
$
1
Get 10+ hours a week back
- Inbox triage, daily
- Calendar management, schedule meetings, focus time protected
- Meeting prep and follow-ups
- Task tracking and priority management
- Handles logistics and admin
- Guards the executive's time and become the first point of contact.
Instead of hiring a part-time EA
3 months, save 10%
Ops Desk
I run your systems
$
1
Get work done without chasing
- Founder command center and dashboard creation
- Build and manage automations taking repetitive work off your team
- CRM That Actually Works: leads, clients and follow-ups tracked automatically
- Team Productivity System: clear task ownership and deadlines
- AI Built Into Your Workflow
- Process Library: SOP development and management
- Systems health check and Maintenance
- Monthly KPI Report showing the numbers that matter
Instead of hiring an ops coordinator
3 months, save 10%
Full Ops
I run the whole operation
$
1
Grow and hire without things breaking
- Everything in Essentials PLUS
- Everything in Ops Desk PLUS
- Project management, tracking, handoffs and accountability
- 90-Day Ops Roadmap: every quarter, a clear plan of what to fix, automate and hire next.
- Hiring and Onboarding new hires
- Team Front Desk: your team comes to me, not you.
- A seat at your leadership table: decisions turned into action, with progress reported back.
Instead of hiring a head of operations
YOUR FIRST 60 DAYS
What happens after you sign up.
DAYS 1–7
Ops Audit
I review your tools, workflows and bottlenecks and hand you an Ops Map of what to fix first.
DAYS 8–21
System Build
Your work system is organized and your first core automations go live.
DAYS 22–30
Processes Writen
Your first SOPs are documented and the weekly rhythm starts
DAYS 31–60
You Step Back
You're out of the inbox, projects are tracked, and weekly reports land every Friday.
RESULT
What this looks like in practice.
20+ Hours
Saved per week for a founder through one automation of task updates.
3-10
Team size increased at a creative agency while I ran its operations.
100%
Job Success Score and Top Rated status across 22 active client engagements.
NOT SURE WHICH PLAN?
Get your ops recommendation in 3 minutes.
Answer a few questions about where things break. You'll see which plan fits, then book a 20-minute fit call.
HEAR WHAT MY CLIENTS HAVE TO SAY
Extremely strong communication, punctuality, and follows instructions / provides guidance proactively. Amazing experience and highly recommend her
Devon Coombs
AUTHOR, EX Google Cloud & Delloitte
If you're looking for a reliable right hand who holds you accountable and keeps things moving - Mercy is it. She’s sharp, proactive, and always one step ahead. And true to her name, she won’t show any Mercy when it comes to deadlines (which is exactly what every busy CEO needs). Highly recommended
James Harveymore
CEO, Naveda