Operations Support & Everyday Systems

As an Executive Support & Workflow Specialist, I manage the little details that make a big difference. From building social media content banks to coordinating events and designing branded assets, I bring structure, speed, and clarity to busy teams so founders can focus on what moves the needle.

These projects show the variety of tasks I handle to keep operations smooth and consistent. Each task form the backbone of productivity for every client I support.

Highlight Description Impact
 60-Day Content   Bank Built a full content planning system for LinkedIn and blog posts. Organized by themes, visuals, and captions in google sheet. Simplified content workflow and reduced creative block.
 Major Event   Coordination
(Jordan)
Supported event setup by managing logistics, reminders, and follow-up comms in Asana. Delivered a seamless, well-documented event process.
 Email Signature   (Chris Joshua) Designed and implemented a clean, branded HTML email and webmail signature for client communications. Improved professionalism and brand alignment across the team.
 General Admin   Support Maintained files, organized invoices, and created templates for recurring tasks. Reduced clutter and increased operational visibility.

60-Day Content Bank

Built a full content planning system for Devon’s LinkedIn and blog posts. Organized by themes, visuals, and captions in Notion.

     


The Magic

  • One simple document replaced 10+ email threads.

  • No last-minute confusion about flight times or access codes.

  • Clear visual layout for parents, kids, and guests alike.

  • Created a reusable travel template for future family trips.


The Result

✅ Seamless check-in and checkout process.
✅ Instant clarity, all details in one glance.
✅ Family traveled confidently without missing a single detail.
✅ Reduced pre-travel stress for the executive’s entire household.


Prepared by Mercy Ikulayo and shared under client consent. All names and details used with 100% permission