Operations Support & Everyday Systems
As an Executive Support & Workflow Specialist, I manage the little details that make a big difference. From building social media content banks to coordinating events and designing branded assets, I bring structure, speed, and clarity to busy teams so founders can focus on what moves the needle.
These projects show the variety of tasks I handle to keep operations smooth and consistent. Each task form the backbone of productivity for every client I support.
| Highlight | Description | Impact |
|---|---|---|
| 60-Day Content Bank | Built a full content planning system for LinkedIn and blog posts. Organized by themes, visuals, and captions in google sheet. | Simplified content workflow and reduced creative block. |
| Major Event Coordination (Jordan) |
Supported event setup by managing logistics, reminders, and follow-up comms in Asana. | Delivered a seamless, well-documented event process. |
| Email Signature (Chris Joshua) | Designed and implemented a clean, branded HTML email and webmail signature for client communications. | Improved professionalism and brand alignment across the team. |
| General Admin Support | Maintained files, organized invoices, and created templates for recurring tasks. | Reduced clutter and increased operational visibility. |
60-Day Content Bank
Built a full content planning system for Devon’s LinkedIn and blog posts. Organized by themes, visuals, and captions in Notion.

The Magic
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One simple document replaced 10+ email threads.
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No last-minute confusion about flight times or access codes.
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Clear visual layout for parents, kids, and guests alike.
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Created a reusable travel template for future family trips.
The Result
✅ Seamless check-in and checkout process.
✅ Instant clarity, all details in one glance.
✅ Family traveled confidently without missing a single detail.
✅ Reduced pre-travel stress for the executive’s entire household.

Prepared by Mercy Ikulayo and shared under client consent. All names and details used with 100% permission
